cancellation

and

protection

policies

Cancellation policy

Cancellations require a minimum of 24 hours hours notice. Any cancellations made within 24 hours of your appointment will be charged at 50% of your service cost. No shows and late rescheduling are considered a last minute cancellation.


48 hours of notice or ideally more is encouraged and much appreciated so that there’s time to fill the appointment slot.

Please be advised that if you are running later than 15 minutes, we may not be able to offer the full service within our time frame. Extra Styling may be excluded.

Credit card holds

We require a credit card on-file in order to hold an appointment time. Credit card information is held by a third party and is encrypted. Hinoki Hair Studio does not have access to view this information. Credit cards are held simply as protection against no-shows and late cancellations.